Support service - EL-SY s.r.l.

Fast, professional, problem-solving. EL-SY support services are always at your disposal to solve any problems or breakdowns. A dedicated machine shop and customer response teams ensure quality service aimed at minimizing your downtime.

EL-SY can guarantee timely and permanent resolution of all kinds of malfunctions

After-sales service

Installation and startup

All our machines are subject to installation, set-up and testing. We also follow our customers through specific start-up training and we are able to operate on a global scale

Preventive and scheduled maintenance

We offer preventive and scheduled maintenance service to always achieve optimal performance and maximum profitability of the production process

Remote services

We make use of new digital technologies to ensure the best real-time technical and technological support, even remotely, to provide timely and punctual service

Interventions on plants

Relocation of machines already installed

We take care of all activities for the transfer of facilities between plants and subsequent startup

Interventions on obsolete machines

We carry out inspection visits on obsolete machines to analyze their condition and proceed with comprehensive and thorough maintenance work

Accessory components and spare parts

We are able to supply commercial and mechanical replacement components in a short time while also providing installation service